Frequently Asked Questions

Find answers to common questions about Variant Image Manager

👋 General Questions

What is Variant Image Manager? +

Variant Image Manager is a Shopify app that allows you to assign unique images and descriptions to each product variant. When customers select a variant (like a color or size), they see only the images relevant to that specific variant, creating a clearer shopping experience.

Which products work with Variant Image Manager? +

Variant Image Manager works with products that have 2 or more variants. Products with only one variant are automatically filtered out since they don't need variant-specific image management.

Do I need coding skills to use this app? +

No! Variant Image Manager uses Shopify's Theme App Extensions, which means you can add the variant gallery to your product pages through the theme editor with simple drag-and-drop. No coding required.

⚙️ Installation & Setup

How do I install Variant Image Manager? +
  1. Install the app from the Shopify App Store
  2. Grant the required permissions
  3. Sync your products or search for specific products
  4. Add the Variant Gallery block to your product page template in the theme editor

See our Installation Guide for detailed steps.

How long does setup take? +

Initial setup takes about 2-5 minutes. Assigning images to variants depends on how many products you have, but the drag-and-drop interface makes it quick and easy.

Will this work with my theme? +

Yes! Variant Image Manager uses Shopify's Theme App Extensions, which work with all modern Shopify themes (Online Store 2.0 and later). The gallery integrates seamlessly with your theme's design.

Features & Functionality

Can I assign multiple images to one variant? +

Yes! Each variant can have multiple images. Simply drag as many images as you want to each variant section. Customers will see all assigned images in a gallery when they select that variant.

What's the difference between common and variant-specific descriptions? +
  • Common Description: Shows for all variants. Use this for information that applies to the entire product.
  • Variant-Specific Description: Shows only when that variant is selected. Use this for details unique to each variant (e.g., "This blue version has a matte finish").
Do product changes in Shopify sync automatically? +

Yes! Variant Image Manager uses webhooks to automatically sync when you create, update, or delete products in Shopify. Your variant data stays current without manual syncing.

💳 Pricing & Billing

How much does Variant Image Manager cost? +

See our Pricing page for current plans and pricing. We offer flexible plans to suit stores of all sizes.

Is there a free trial? +

Yes! All plans include a free trial period so you can test the app before committing. No credit card required for the trial.

Can I cancel anytime? +

Yes, you can cancel your subscription at any time. Simply uninstall the app from your Shopify admin. There are no cancellation fees or long-term contracts.

🔒 Data & Privacy

What data does the app collect? +

We only collect data necessary for app functionality:

  • Shop information (domain, email, timezone)
  • Product data (titles, variants, images)
  • Custom descriptions you create

We do NOT collect customer data, payment information, or order data. See our Privacy Policy for details.

What happens to my data if I uninstall? +

When you uninstall the app, all your data is automatically deleted within 48 hours. This includes products, variants, images, and descriptions. We are fully GDPR compliant.

🎧 Still have questions?

Can't find what you're looking for? We're here to help!

Contact Support